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Insurers · Financial services · Field sales

Secure data in the office
and in the field.

Insurers and financial service providers need core applications that stay available, customer data that stays protected and a field force that captures data digitally at the customer. DEVACON has delivered IT for insurers and financial service providers since 2011, from Berlin and Ahrensfelde. Companies from the insurance sector are on our client list.

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IT for insurers and financial service providers: adviser with a tablet in a client meeting at a white table in front of a glass front.
Need and solution

This is what you need. This is what we deliver.

You need

The field force captures data at the customer, even without a network.

We deliver

eMODAT: digital forms on iOS and Android, usable offline, with signature on the device and automatic handover to your core system.

eMODAT
You need

Customer data must not leave the device unprotected.

We deliver

Encryption, VPN, MFA and device management. What may be stored on the device and for how long is defined with you and enforced technically.

Cybersecurity
You need

The core application is old but indispensable.

We deliver

We keep it in operation and extend it with interfaces as well as web and mobile applications from our development team.

Software development
You need

Enquiries and cases take too much manual work.

We deliver

We automate inbox, case creation and reply preparation with AI-supported workflows. Approval stays with your staff.

Process automation and AI
You need

Outages lead directly to business interruptions.

We deliver

Monitoring, maintenance contract with agreed response times, remote support and backup with tested recovery.

Managed IT services
CRM Ticketing Knowledge
Project example

AI agents in customer service

AI agents receive customer requests, create cases, retrieve information from the core systems and prepare replies for approval.

Go to the project example
Why DEVACON

Why insurers
work with DEVACON.

Secure infrastructure, in-house development and automation from one provider, since 2011.

01

Experience since 2011

Companies from the insurance sector are on our client list. eMODAT and the AI-supported workflows are our own developments, which we operate ourselves.

02

One point of contact

Infrastructure, security, development and operations are in one hand. You reach contacts who know your systems.

03

Regulatory requirements

GDPR, VAIT and DORA require evidence. We implement permissions, logging, emergency plan and tested recovery technically and document them.

Let us talk about your applications and your field force.

The initial consultation is without obligation. Phone +49 30 81453320.

Book a consultation