Paper
Paper forms and clipboards
Reports, checklists and orders are filled in on paper on site and typed up later in the office. Two entries, one result, errors in between.
Speed up processes
Slow processes.
Made faster.
Process automation and AI consulting from Berlin: we take the manual work out of your workflows, from digital capture to autonomous case handling. AI agents take over incoming mail, checking and posting and hand tasks on to each other, while your staff decide at the approval points. Plus digital forms, document management, the Power Platform, interfaces and speech capture. The process comes first, then the tool.
Where it gets stuck
Typical brakes
in daily business.
Most slow processes share the same causes. If you recognise one of these points, that is the process we start with.
Media break
Print, scan, forward
A case switches several times between paper, PDF, email and the business application. Every switch costs time and traceability.
Manual work
Manual transfer between systems
Data from emails, invoices or orders is typed by hand into ERP, CRM or accounting, often more than once.
Approvals
Approvals by email and word of mouth
Leave, invoice, quote: the approval sits in a mailbox, nobody sees the status, follow-up questions travel down the corridor.
Excel
Excel lists as a database
Important stocks, dates or customer data live in spreadsheets circulated by email, in several versions and without permissions.
Inbox
Unstructured incoming mail
Letters, faxes and email attachments are reviewed, assigned and filed by hand. What matters is decided by whoever has time.
Our toolkit
Eight ways
to speed up a process.
01
AI agents and autonomous case handling
AI agents take over clearly defined tasks end to end: picking up requests from email, post and portal, creating cases, fetching data from your business systems, checking it against rules, preparing replies and handing the task on to the next agent. Every agent has clearly limited rights, every action is logged, and nothing leaves the company without approval by your staff.
02
Autonomous accounting
Incoming invoices, delivery notes and remittance advices are recognised, matched against orders, pre-coded and handed over to financial accounting via an interface. The approval path stays, but runs digitally and by rules, for example by amount or project. Your accounting team reviews exceptions instead of every invoice.
03
AI assistants
Microsoft Copilot in Microsoft 365, analysing and summarising documents, classifying incoming mail, preparing replies, reading data from receipts. Beforehand we clarify data access, permissions and data protection; without that clarification we do not start.
04
Digital forms and mobile capture
Paper and PDF forms become digital forms with mandatory fields, photos, signature and plausibility checks, offline as well. One example is our own application eMODAT; depending on the environment we also use Microsoft Forms, Power Apps or forms inside your business application.
05
Document management and incoming mail
Scanning, text recognition (OCR), automatic classification and filing in SharePoint or your document management system. Invoices, contracts and mail arrive with metadata where they belong and can be found.
06
Workflows with Power Automate, Power Apps and SharePoint
Approvals, notifications, tasks and status tracking as workflows in the Microsoft world, connected to Teams, Outlook and SharePoint lists. Small apps for procedures that no standard software covers.
07
Interfaces and integration
Data flows without retyping between ERP, CRM (for example vTiger), DATEV, Microsoft 365 and your business applications. Via standard interfaces where they exist, otherwise via our own connectors from our software development.
08
Speech capture and dictation
Where text is created, speaking is faster than typing: findings, reports, minutes and notes by speech recognition straight into the application, at the desk or on the move. One example is our product ProDictate.
How we proceed
The process first,
then the tool.
A typical entry point. We start with a process that noticeably ties up time today, collect the quick improvements first and scale from there.
- Step 1
Capture the process
Document the workflow, the people involved, documents, systems and waiting times, the way the process really runs today.
- Step 2
Quick wins
Find the points that can be improved right away with existing means, such as a form, an approval or an interface.
- Step 3
Choose the tool and design
Pick the right means from the toolkit, sketch form, workflow, interface or AI agent, define the approval points and walk it through with the users.
- Step 4
Pilot
One department or one site uses it in production, feedback flows straight back in.
- After that
Rollout
Further processes and sites follow the same pattern, with the lessons from the pilot and key figures from live operations.
From practice
Three processes
that became faster.
Anonymised project examples from our work: an AI-supported service charge statement, an accounting process that runs from invoice receipt to posting without a media break, and AI agents that prepare cases in customer service. All examples with starting point, approach and result are on the project examples page.
Good to know
Frequently asked questions
about automation and AI.
Do we need AI to automate processes?
Not always. A large effect often comes from digital forms, clear workflows and interfaces. AI is added where unstructured content has to be processed or decisions have to be prepared, such as mail, receipts, unstructured text or entire cases in case handling.
What does an AI agent do for us, and what may it decide?
An AI agent takes over a clearly defined task from start to finish: it picks up a case, fetches the necessary information from your systems, checks it against defined rules, prepares the result and hands it on to the next step, to another agent or to a person. Which decisions it makes itself and where an approval is required is agreed with you in advance. Every action is logged.
Can our accounting run fully autonomously?
Large parts of it: invoice receipt, recognition, matching against orders, pre-coding, digital approval and handover to financial accounting run without manual entry. Approvals and exceptions stay with your staff, and responsibility for the year-end close stays with accounting and your tax advisor. How far we go depends on your documents, systems and audit obligations.
Do we have to buy eMODAT or another DEVACON product for this?
No. eMODAT and ProDictate are two tools among several. Often what you already license with Microsoft 365 is enough, such as Power Automate, Power Apps and SharePoint. We choose the means according to the process, not the other way round.
What happens to our data when AI is used?
Before every deployment we clarify which data is processed, where it resides and who may access it. Without that clarification we do not start.
Can you connect our existing systems?
Usually yes. ERP, CRM such as vTiger, DATEV and Microsoft 365 come with interfaces. Where one is missing, we develop a connector. Which systems are affected in your case is clarified during the process capture.
How long does a first process take?
That depends on complexity and interfaces. We deliberately keep the first process manageable in scope and tell you the effort after the capture phase.
The first process that gets faster.
We start with the workflow that currently ties up the most time.